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Account Coordinator, Logistics

Account Coordinator, Logistics

Job ID 
# of Openings 
Job Locations 
US-WI-New Berlin
Posted Date 
Client Services

More information about this job


The Account Coordinator assists the Logistics team in support of tobacco client engagement marketing programs and events. Provides consistent, efficient, and high quality web-based database tracking and reconciliation services, and assists with inventory management, distribution, and operational support for multi-team national marketing programs


  • Have a primary focus on inventory management, logistics, operations and client service for assigned programs
  • Perform data management and auditing functions in a web-based inventory system for all program materials and incentives
  • Assist in maintaining control of all program materials, incentive items and assets, including, but not limited to, warehouse and 3rd party shipments, distribution, and documentation through a web-based inventory system, spreadsheets, and reconciliation
  • Assist as needed with physical movement of inventory at the GMR Warehouse, shipping, and receiving of inventory
  • Submit comprehensive assigned weekly and monthly summary reports to relevant GMR staff
  • Organize and keep track of deliverables, deadlines, and timelines for daily, weekly, and ongoing projects
  • Develop and maintain a professional working relationship with cross-functional groups within GMR
  • Recommend and assist in implementation of new processes that enhance operational and logistic programming
  • Maintain a thorough knowledge of all client programs and procedures
  • Maintain attendance and punctuality for all pertinent business meeting and functions
  • Promote company goodwill in all areas to maintain the positive image of the client and GMR
  • Know, understand, and adhere to all GMR and client company policies and procedures
  • Provide night and weekend technical support (one week per month or as needed) by taking ownership of a dedicated on-call phone and facilitating solutions to field team members
  • About 10-15% travel as needed to various markets for support
  • Other duties as assigned


  • 1-3 years of experience in inventory management, logistics, and/or supply chain management
  • Bachelor’s degree in Supply Chain, Operations Management, Logistics, Business or related field preferred
  • Demonstrated knowledge of inventory management and analysis, compliance, and logistics 
  • Excellent interpersonal skills, with the ability to adeptly communicate with in-market field personnel
  • Proficient computer skills and experience using a variety of software with a strong working knowledge of Microsoft Excel and inventory management programs
  • Ability to effectively support program field staff with regard to inventory management and logistics
  • Ability to adapt to a changing work environment and meet deadlines
  • Ability to prioritize and organize complex details of multiple programs with excellent time-management skills
  • Professional and articulate composition and communication skills

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